here are a couple of things that can cause your phone to stop sending or receiving messages. Many of them can be fixed by performing one or more of the followings:
- Check your account balance: If you're not on H2O® Wireless Monthly Unlimited plans, you may just need to add money to your account in order to restore your text/MMS messaging service. Check to see if you have enough balance.
- Use the area code: You must use the area code and phone number when sending a message.
- Keep your flip phone open: Phones that flip open and close must remain open while the text message is being sent. If you close the phone while it's still sending, your messages will not be sent.
- Clean out your Sent and Inbox: The messages that you receive and send are stored on your phone and can take up space! Keeping them can interfere with your ability to send or receive additional messages. Check your phone user guide for instructions on how to delete messages.
If this does not work, email customer service at customercare@h2owirelessnow.com.