If your phone is newly activated, ensure that enough time has been allowed for the system to activate the phone. Check to see that the airtime minutes were loaded on the phone. If the problem persists, dial 611 from your phone (this is a FREE call) or contact Customer Service from any phone at 1-800-643-4926.
Why does my wireless phone show I’m Off-Network even though I’m in the home area? Print
Modified on: Thu, 29 Aug, 2013 at 9:51 AM
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