Using Your Device

What are the short cut keys for my voicemail box?
Press '1' to play messages Press '1' to replay last 3 seconds of a message Press '11' to replay current message from the beginn...
Thu, 29 Aug, 2013 at 10:11 AM
Can I get my voicemail in Spanish?
This depends on how you set up your voicemail initially. If you selected 2 for Spanish then your voicemail will in Spanish. If you would like to change your...
Thu, 29 Aug, 2013 at 10:11 AM
How do I send calls directly to my voicemail?
To send an incoming call to voicemail, press the ‘end call’ key (normally marked in red) on your phone. Some phones will display an option to send to voicem...
Thu, 29 Aug, 2013 at 10:12 AM
How do I use Text Messaging?
Text Messaging allows you to send or receive short alphanumeric messages (up to 150 characters in length) using your wireless phone. For instructions on rec...
Sat, 14 Feb, 2015 at 6:50 AM
How do I switch between words, letters and numbers when writing a text message?
Changing text entry settings varies by phone. If these steps don't work for you, please refer to your Phone user manual.  All you have to do is change ...
Thu, 29 Aug, 2013 at 10:13 AM
How do I send a text message from my computer?
To send a text message to another H2O® Wireless customer from email, place your friend's 10-digit H2O® Wireless phone number followed by @txt.att.net in...
Wed, 8 Oct, 2014 at 2:50 PM
Can I block text messages?
Instructions will be different per phone so please refer to your phone user manual for more details.  Yes, you can usually block up to 10 telephone numbers ...
Sat, 9 May, 2015 at 9:41 PM
How do I delete a text message?
The method to delete a text message can vary by phone. Please refer to your phone user manual for details.  Highlight the message in your Inbox and press O...
Thu, 29 Aug, 2013 at 10:16 AM
How can I retrieve a text message that has been deleted?
Once a text message has been deleted, it cannot be retrieved from the system or the phone itself.
Thu, 29 Aug, 2013 at 10:16 AM
Can I send international text messages using my H2O® Wireless phone?
Yes. Please make sure you check your plan’s rates as they differ from each plan. For Monthly Unlimited Plans of $30, $40, and $60, you get 100 FREE outgoing...
Thu, 30 Apr, 2015 at 2:45 PM