Using Your Device

How much does it cost to use Call Waiting?
There's no additional charge to use the Call Waiting feature, however you will be charged standard rates for both calls while you are connected to both ...
Thu, 29 Aug, 2013 at 10:03 AM
What is Caller ID?
Caller ID shows you the phone number of most incoming calls. If you don’t want to answer your wireless phone and you have Voicemail, you can let the incomin...
Thu, 29 Aug, 2013 at 10:03 AM
How do I use Caller ID (block my wireless phone number from appearing)?
Enter *67 Phone Number you are calling and press  . Your number will show up as "anonymous" on the receiver’s Caller ID
Thu, 29 Aug, 2013 at 10:04 AM
How much does a 411 call cost?
Direct dialing of 411 (Directory Assistance) is $3.00 per call plus your standard rate per minute if you have H2O® Pay As You Go plan. If you have H2O Month...
Tue, 24 Feb, 2015 at 6:32 AM
How do I change my phone?
You will need to ensure the new phone is an AT&T and FCC approved GSM 850/900/1900, dual, tri, or quad-band, unlocked GSM Phone that can be used for act...
Thu, 29 Aug, 2013 at 10:06 AM
How do I set speed dial for one of my contacts?
As the steps may vary depending on your phone model, please refer to your phone user manual for details.  Find the contact in your Phone Book by selecting ...
Thu, 29 Aug, 2013 at 10:07 AM
How do I set up my voicemail?
Please note: Effective Friday, August 5, 2011 new customers activated under H2O Wireless network will be required to enter a password to retrieve voicemail...
Wed, 10 Sep, 2014 at 5:17 PM
How do I listen to my voice messages *?
Dial your wireless phone number. Press 1 if calling from your wireless phone. Enter your pass code. The system will automatically play the new voice...
Sun, 30 Nov, 2014 at 8:32 AM
How do I listen to my voice messages from another phone?
Call your H2O® Wireless phone number from another phone. When you hear the greeting press the * key. Enter your pass code. The system will automatica...
Thu, 29 Aug, 2013 at 10:10 AM
How do I reset my voicemail if I’ve forgotten or lost my voicemail pass code?
Contact Customer at 1-800-643-4926 and provide your mobile number and IMEI, which will be required for the voicemail to be reset. Once reset, all previously...
Sun, 29 Jun, 2014 at 2:43 AM