FAQ

Frequently Asked Questions

What network does Page Plus use?
The network Page Plus uses is a CDMA network and it the most extensive and robust coast-to-coast network in the USA. We cannot name the other network ...
Thu, 8 Aug, 2013 at 1:07 AM
What are your hours?
Grin Wireless website is open 24/7.
Mon, 12 Aug, 2013 at 6:02 PM
Can Grin Wireless help me decide on the best phone for me to use?
Yes we can.  Please click this link:  Page Plus Phone User Guides 
Mon, 12 Aug, 2013 at 6:02 PM
How do I pay?
We take Visa, MasterCard, American Express, Discover. If you are buying a monthly plan you can buy using AutoPay. AutoPay will allow you to order once and G...
Mon, 12 Aug, 2013 at 6:12 PM
When I buy a plan do I have to call in a PIN?
No, once you order your plan from Grin Wireless we take care of everything. Our goal is that you never have to actually deal with the carrier. We will apply...
Mon, 12 Aug, 2013 at 6:14 PM
I am very interested in using Grin Wireless, but I am cautious. I want to try out a phone first with a trial number before porting over my families numbers. Can I do that?
Absolutely! You will just activate a new number with us (with the phone of your choice). Once you are satisfied you can port over your number you can ...
Mon, 12 Aug, 2013 at 6:20 PM
What is Over the Air Programming (*22890 or *228, option 1)? Will it wipe out the data and information on my phone?
No, the Over the Air Programming will only make the changes needed for the phone to accept voice, text and data on the Page Plus network with your account i...
Fri, 19 Dec, 2014 at 7:37 AM
How do I obtain balance and usage?
You can use the text service by texting BAL to 7243. Use 7243 as the “phone number” and put BAL in the area where the text message goes. This is described m...
Sat, 17 Aug, 2013 at 8:53 PM
How can I see my calling records?
You should go to the Page Plus corporate web site: www.pagepluscellular.com Then select the My Account menu at the top right of the screen. Create an...
Sat, 17 Aug, 2013 at 8:56 PM
When my plan renews in the middle of the night I get texts telling me that it was renewed. These texts are a nuisance to me! How do I get rid of them?
These texts that let you know your plan has renewed are coming from Page Plus. Page Plus refers to them as SMS Notifications. So you can tell Page Plus to t...
Tue, 4 Feb, 2014 at 7:46 AM