FAQ

Frequently Asked Questions

What are the major differences between the monthly plans and the Standard Plans?
Monthly plans last one calendar month. Standard plans last 120 days or 365 days or until cash balance is used up. Monthly plans always include an allowan...
Tue, 21 Jan, 2014 at 5:36 PM
What is the difference between the Standard plans and the monthly plans and how they renew?
MONTHLY PLANS A Monthly Plan lasts one calendar month. The monthly plans are The 12, Talk n Text 1200, Unlimited 39, 55 & 69.95.. When you are at app...
Tue, 27 Aug, 2013 at 11:51 AM
What is the cash balance and why should I keep a small one at all times?
Every monthly plan has a certain allowance for the month. Even the Unlimited plans like The 55, the Unlimited TnT and the Data King have limited data. So if...
Tue, 27 Aug, 2013 at 12:00 PM
How much does it cost to roam on Page Plus? How does Page Plus roaming work?
The cost of roaming varies according to the plan you are on. Here is the per minute cost to roam for the different plans: The 12, TnT 1200: 29 cents per m...
Wed, 15 Oct, 2014 at 12:39 PM
How do I keep my phone from roaming?
Go into the menus for your phone. Most likely something like: Menu, Settings, Networks, Mobile Networks, System Select. Then select HOME ONLY. This w...
Tue, 27 Aug, 2013 at 12:05 PM
How do I find a phone to use on Grin Wireless? Which model will work best?
You may already have a usable phone or you may buy one off eBay or locally. We have phones for sale from time to time and will be glad to assist you as well...
Tue, 27 Aug, 2013 at 1:49 PM
My phone is lost…broken…stolen…what do I do?
If you have a lost, stolen or broken phone you will want to replace it with a new phone. First, if the phone is lost or stolen you may want to deactivate th...
Tue, 27 Aug, 2013 at 1:50 PM