SIM stands for Subscriber Identity Module. A SIM card is a small "smart card" for GSM/GPRS mobile phones that contains your personal account profile as well as saves important information (i.e. network information, account services, your mobile phone number, stored telephone numbers, SMS messages and more). The SIM card must be inserted in the phone AFTER ACTIVATION in order for the phone to operate. 

When in a new H2O® Wireless package, it is about the size of a credit card. Within, there is a small “punch-out” smart card which needs to be removed before inserting into the phone.